FAQ

Find quick answers to the most commonly asked questions.

• Differences between Time Doctor Classic and Time Doctor 2
• Can employees manually edit their work time?
• List of operating systems (OS) supported by Time Doctor desktop app
• Can one user work for multiple Time Doctor companies?
• Can one task be associated with multiple projects in Time Doctor?
• Why is my account still suspended after adding a new credit card?
• How do the different methods to pay employees compare?
• What do multiple identical screenshots mean?
• Data retention policy in Time Doctor
• Time Doctor Billing Policies
• What does Time Doctor monitor on my computer?
• How do I manually edit time on the Time Doctor edit time page?
• Where can I download Time Doctor?
• How do I add a new user to my Time Doctor company?
• Will screenshots work with multiple monitors in Time Doctor?
• Can I change the frequency of Time Doctor reminder popups?
• Does Time Doctor support offline time tracking?
• Does manual time overwrite existing time records?
• Do team members receive reports of their manager's time use?
• What is my company's current time zone setting?
• Is there an auto log-in function for Time Doctor?
• Working for Different Companies in Time Doctor
• What technology is the Time Doctor desktop app built on?
• Do regular users have access to other users’ screenshots?
• Web browsers supported for web activity usage in Time Doctor
• Does Time Doctor have phone support?
• How much data does Time Doctor use in a day?
• How do I reset a lost or forgotten password?
• Will I still be charged for deactivated Time Doctor users?
• Time Doctor Hardware and System Requirements
• Can one company have users in different time zones?
• What Reports Does Time Doctor Generate?
• Screenshot Storage and Access for Security and Privacy