Skip to content
English
  • There are no suggestions because the search field is empty.

Reporting a Bug in the Time Doctor Desktop Software

 

TL;DR: 

To report a bug in the Time Doctor desktop app, send an email to support@timedoctor.com with details including OS, app version, description, reproducibility, and local cache files.

 

Steps to Report a Bug

Ensure fast and efficient resolution by including the following information when contacting support@timedoctor.com:

  1. Operating system type and version

    • Example: Windows 10, macOS Monterey

    •  

  2. Detailed description of the issue

    • Include steps to reproduce the bug, along with relevant screenshots or screen recordings. Use built-in tools such as:

      • Snipping Tool (Windows)
      • Screenshot (macOS)

      • Any third-party screen capture tools

  3. Reproducibility

    • Indicate whether the issue occurs consistently or was a one-time event.

  4. Local cache files

While not all of this information may be required for every issue, providing it will help resolve problems more quickly.

 

 


 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.