Reporting a Bug in the Time Doctor Desktop Software
TL;DR:
To report a bug in the Time Doctor desktop app, send an email to support@timedoctor.com with details including OS, app version, description, reproducibility, and local cache files.
Steps to Report a Bug
Ensure fast and efficient resolution by including the following information when contacting support@timedoctor.com:
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Operating system type and version
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Example: Windows 10, macOS Monterey
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Detailed description of the issue
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Include steps to reproduce the bug, along with relevant screenshots or screen recordings. Use built-in tools such as:
- Snipping Tool (Windows)
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Screenshot (macOS)
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Any third-party screen capture tools
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Reproducibility
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Indicate whether the issue occurs consistently or was a one-time event.
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Local cache files
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Send the cache files within eight hours of the issue or as soon as possible. Refer to these guides to locate them:
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While not all of this information may be required for every issue, providing it will help resolve problems more quickly.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.