Finding the Time Doctor Local Data in Mac OS & OS X

How to Export Local Data Files

If requested by support, export the local data folder as a compressed .zip file:

1. Open Finder.

2. Click Go in the menu bar or press Command + Shift + G on the keyboard.

3. Enter the following path: ~/Library/Application Support/Time Doctor/

4. Locate the Time Doctor folder.

5. Right-click the folder and select Compress.

6. Attach the resulting .zip file in your support ticket.

How to Locate the Time Doctor Local Data Folder

1. Open Finder.

2. Click Go in the menu bar or press Command + Shift + G.

3. Enter the following path: ~/Library/Application Support/Time Doctor/

4. This folder contains Time Doctor’s local files, such as logs and cached data.

How to Delete the Local Data Folder

Only delete local data if instructed by support:

1. Follow the steps above to locate the Time Doctor folder.

2. Move the folder to Trash.

3. Empty the Trash to permanently remove the data.

Having Trouble Accessing the Library Folder?

The Library folder is hidden by default on macOS. For help making it visible, refer to this article:

How to Show Hidden Files on a Mac

Are you using a different operating system?

• Running Windows? See this article: Finding Local Data in Windows
• Running Ubuntu? See this article: Finding Local Data in Ubuntu

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.